EXPERIENCES WE'VE CREATED

Delivering Innovative Robust and Result Oriented Business IT Solutions for Medium to Fortune 500 Enterprises

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Laser iStore

Baniwal Infotech helped Laser iStore to build a comprehensive e-commerce that boosted their sales and enhanced the work of sales representatives. Laser iStore is the official distributor of olympic sailboats, from over 30 years in the United States.

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Malandy

A platform to automate orderoutdoor adventure accessories and make the payment process instant and reliable. It’s a mobile responsive website intuitive for customers and flexible for admin. On the first day of the launch Malandy got so many orders that it run out of products. But - what is important - the platform endured such load perfectly.

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Wall Street Digital

Wall Street Digital is a printing company based in South Africa. We take your favourite images and customize them into canvas printes, block mounted and photographic prints. Wall Street Digital is a featured e-commerce platform which only uses the best quality materials for your print. We have an easily manageable customer dashboard to maintain your orders.

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M-Square Public Relation

M-Squared is an autonomous, boutique public relations firm with more than 20 years of experience over an assortment of business and spend significant time in the luxury, retail, hotel, tourism, medical, food and beverage and real estate markets. This website is build using the latest web methodologies as per the best customer satisfaction & requirements.

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FAQ’s

We sign NDAs and Confidentiality Agreements as required by the client. All our employees work for us full-time and are bound by company Confidentiality and Non-Disclosure clauses. Additionally, for sensitive projects, we can sign custom NDAs.

We evaluate the results regularly, we test our work (we do both development and acceptance testing), we present it to you, we ask for customer feedback, so the customer knows what they need. They are getting what they are paying for. Also, we have constant communication with the client, so that there are no surprises and we proceed with development only after the client's approval.

Since the project (website/application/CRM) is developed individually for each client, we treat each job as their own. So, if the customer wants to take control and manage it themselves, we have no objection to doing so. However, in some cases where the application is developed using proprietary code, payment terms may vary on a case-by-case basis.

Our project management process covers everything from inception to successful completion of the project. We first understand the requirements and plan based on them, prioritize the tasks and start the execution with a well-structured process flow. During the execution, we make sure to track and monitor the progress of the project and during the final phase, we make sure to troubleshoot, test and deliver it with the final report of the project.

We have extensive experience working with clients in various time zones. Based in India, we operate as a remote-first company with team members across the United States, Europe, and South-East Asia. This global presence allows us to serve clients worldwide, regardless of location.

Innovation & creativity:

Our immensely talented technical team consistently thinks out of the box, producing truly innovative solutions leading to outstanding end results.

Client satisfaction:

We are very excited about our work, and we enjoy doing it. We provide regular updates via email & messages and regularly show demos to our clients to ensure our customer’s satisfaction.

Key account manager:

We set up a dedicated team for every project that consists of project manager/account manager, developers, UI/UX designers, QAs and business analysts. The team always keeps you in the communication channel and updates you about the progress of your project. Since you are the owner of the project, we assign full rights of the project to you only with mutual consent.

Our customer support:

Maintaining and improving client satisfaction is our top priority. We achieve this through prompt customer support, whether during the project or after completion. We provide ongoing instant support once the final delivery is made and the web/app is live whether these are weekdays or not. We care for our client's websites/apps and take immediate actions to provide you the best solutions for any queries from our client's. So, if there are any bugs or defects in these 45-days period after the project is live, we will fix it free of cost.