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Baniwal Infotech Received New Review from Clutch

  • July 8, 2021

Application management services open more time for developers to focus on innovations and take vital business decisions. It synchronizes design, development, and testing efforts, resulting in lesser maintenance costs and intervals and better business performance and revenue streams.

We at Baniwal Infotech are experts in application management services and software services support. With our years of experience, we help businesses be at the top of their game by maximizing business growth. As a team of an offshore software outsourcing company from Noida, India, our forte is on all sides of software requisites on web and mobile platforms. Our goal is to help companies keep their business in the competition.

In line with that, we are thrilled to announce our latest review from Clutch, a prominent B2B review platform located in the heart of Washington, DC. Clutch encompasses the IT, marketing creatives, and business services industries. The site is famous for its collection of client reviews from different corporate clients and organizations globally.

The review was about our work for a rugs company that needed help in migrating their website from Magento 1 to Magento 2. Our team seamlessly delivered the project to the client. During the process, our communication with the client was positive, professional, and efficient.

“The communication was very positive, polite, efficient, and I was very impressed with how professional everything was.” - Pedro Ribeiro, Owner of Cowhides USA

As you can see above, our overall rating from the client was perfect five stars, indicating how satisfied they were with our performance.

Baniwal Infotech is thankful for our client’s warm reception and appreciation for our services. We want to extend our gratitude to our partners who left amazing reviews on Clutch. You can see more of our services and projects on our Clutch profile.

Aside from that, we were also part of The Manifest’s top application management services in Delhi, India. The Manifest is a B2B news platform dedicated to featuring a notable project from different companies.

This recognition opens many opportunities for us to gain more trust from our potential clients and showcase our services and advocate their importance. We are overwhelmed to have this acknowledgment.

Are you interested in our services? Check out our site and learn more about what we can do for you! We look forward to working together to achieve your business goals.

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FAQ’s

We sign NDAs and Confidentiality Agreements as required by the client. All our employees work for us full-time and are bound by company Confidentiality and Non-Disclosure clauses. Additionally, for sensitive projects, we can sign custom NDAs.

We evaluate the results regularly, we test our work (we do both development and acceptance testing), we present it to you, we ask for customer feedback, so the customer knows what they need. They are getting what they are paying for. Also, we have constant communication with the client, so that there are no surprises and we proceed with development only after the client's approval.

Since the project (website/application/CRM) is developed individually for each client, we treat each job as their own. So, if the customer wants to take control and manage it themselves, we have no objection to doing so. However, in some cases where the application is developed using proprietary code, payment terms may vary on a case-by-case basis.

Our project management process covers everything from inception to successful completion of the project. We first understand the requirements and plan based on them, prioritize the tasks and start the execution with a well-structured process flow. During the execution, we make sure to track and monitor the progress of the project and during the final phase, we make sure to troubleshoot, test and deliver it with the final report of the project.

We have extensive experience working with clients in various time zones. Based in India, we operate as a remote-first company with team members across the United States, Europe, and South-East Asia. This global presence allows us to serve clients worldwide, regardless of location.

Our immensely talented technical team consistently thinks out of the box, producing truly innovative solutions leading to outstanding end results.

We are very excited about our work, and we enjoy doing it. We provide regular updates via email & messages and regularly show demos to our clients to ensure our customer’s satisfaction.

We set up a dedicated team for every project that consists of project manager/account manager, developers, UI/UX designers, QAs and business analysts. The team always keeps you in the communication channel and updates you about the progress of your project. Since you are the owner of the project, we assign full rights of the project to you only with mutual consent.

Maintaining and improving client satisfaction is our top priority. We achieve this through prompt customer support, whether during the project or after completion. We provide ongoing instant support once the final delivery is made and the web/app is live whether these are weekdays or not. We care for our client's websites/apps and take immediate actions to provide you the best solutions for any queries from our client's. So, if there are any bugs or defects in these 45-days period after the project is live, we will fix it free of cost.
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